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Remote Administration

Duos Technologies provides remote administration services including diagnostics, monitoring, and back-up. To enable these services we employ technologies such as:

• VPN
• Windows Terminal Services
• Citrix thin client

Using these technologies we can perform administration services remotely for any type of business anywhere in the world. We offer remote access to your facilities down to the component level to monitor and diagnose your systems 24 hours a day, seven days a week. Real time automated notifications prompt a call to your company detailing the problem, or in some cases the fix. Duos will effect automatic back up of all your essential data as well as recovery of mission critical systems. We automatically detect and record any ladder logic or Human Machine Interface (HMI) code changes, compare with the previous versions, and generate a change report with time stamp and user logon ID. In the event of catastrophic failure we provide disaster recovery and restore the active device to its original state in minutes.